At Amira Pixels, we aim to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

1. Eligibility for Returns

You may request a return if:

• The item received is damaged, defective, or incorrect.
• The return request is made within 1–3 days of delivery.
• The item is unused, in its original packaging, and in the same condition as received.

2. How to Request a Return

To initiate a return, please contact us at 📧 [email protected] within 1–3 days of receiving your order. Include your order number, a description of the issue, and photos if applicable.

3. Return Approval

Once your return request is reviewed, we will inform you whether it has been approved. If approved, further instructions will be provided for the return process.

4. Refund Process

Refunds are applicable only for approved return cases. As we only accept cash on delivery, no payment is collected in advance. Therefore, refunds do not apply to canceled or unshipped orders.

5. Non-Returnable Items

The following are not eligible for return:

• Items damaged due to misuse or mishandling
• Items returned after the 1–3 day window
• Items not in their original condition or missing components

6. Contact Us

If you have any questions about your return or need further assistance, feel free to reach out at 📧 [email protected].